Senior Case Manager

Sydney Permanent/ Full time

Carly has over 10 years' experience as a development underwriter within a locally based global insurance company. She has always enjoyed being part of the insurance industry and has broad knowledge of the Australian market.Carly understands the importance of matching Clients with the right Candidates. She has an approachable nature and looks to build rapport and trust with Candidates and Clients in the recruitment process.Carly holds a Diploma in General Insurance (ANZIIF).

Recruiter :
Carly Van Gramberg

Carly Van Gramberg
  • Highly regarded global insurance company with strong Australian presence
  • Excellent working environment - work from home 3 days per week
  • Highly competitive salary and benefits
It takes a special person to be able to help people get through challenging times. Are you looking for a role where you can make a positive difference to people's lives?

Our client is a highly regarded global insurance company, with a strong presence across Australia. They are looking for a Senior Case Manager in Sydney to join their Workers Compensation division.

The purpose of the Senior Case Manager's role is to manage a portfolio of personal injury claims and deliver high quality claims management services in order to achieve return to work outcomes.

In this role you will:
  • Be required to assess claims for reasonable and necessary treatment and rehabilitation requirements
  • Assess and manage injury needs of claimants, handle correspondence regarding policy benefits, treatment and rehabilitation and interpret medical reports
  • Adhere to service standards and compliance requirements
  • Maintain current knowledge of relevant insurance guidelines, legislation and regulations, court decisions impacting claims functions and policy changes
  • Coach and mentor team members as required
  • Identify areas of opportunity to enhance claims practices within the business   
About you:
  • As a Senior Case Manager you will have excellent communication skills and the ability to build rapport with claimants, team members and other key stakeholders.
  • Previous Workers Comp personal injury case management experience (end to end process) is essential.  
  • Relevant medico legal qualifications desirable and experience in bodily injury claims processes and procedures in insurance, legal, medical and complex customer service.
  • You will have the ability to recognise and escalate issues to enable effective and timely resolution in accordance with organisational processes. 
  • You will show high attention to detail and the ability to complete tasks efficiently and accurately in order to maintain service standards.  
So if you are a Senior Case Manager (Workers Comp) looking for a new challenge, this is an excellent opportunity to join a dynamic and reputable Insurance company in Sydney. 

For a confidential discussion please contact Carly Van Gramberg on 0468819812, click Apply or email your resume to [email protected] 

Referral reward: $500

> Workers Compensation

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